Modern Slavery and Human Trafficking Statement

Hounslow Carpet Cleaners is committed to conducting all aspects of its business ethically, responsibly, and in full respect of human rights. This Modern Slavery and Human Trafficking Statement outlines the steps we take to prevent modern slavery and human trafficking in our operations and supply chains.

Our Business and Supply Chains

Hounslow Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations rely on a range of suppliers and contractors, including cleaning product manufacturers, equipment providers, and facility and support service partners. We recognise that modern slavery can occur in any sector and jurisdiction, and we are committed to identifying and addressing potential risks wherever they may arise.

Zero-Tolerance Policy on Modern Slavery

We have a clear and uncompromising zero-tolerance approach to modern slavery, human trafficking, forced labour, servitude, and child labour. This applies to our own activities and to all organisations with which we engage. We expect everyone who works for or with Hounslow Carpet Cleaners to share this commitment and to act in a way that upholds the dignity, safety, and rights of all individuals.

Our zero-tolerance stance is reflected in our internal policies, supplier requirements, and day-to-day decision making. Where we identify non-compliance or a material risk of modern slavery, we will take appropriate action, which may include suspending or terminating relationships and reporting concerns to relevant authorities where appropriate.

Supplier Standards and Due Diligence

We work to ensure that the organisations in our supply chain uphold labour standards that are consistent with our own. We expect suppliers, subcontractors, and service providers to comply with all applicable employment, labour, and human rights laws and to prohibit any form of forced, bonded, or involuntary labour.

As part of our onboarding and ongoing due diligence, we seek assurance that suppliers have appropriate policies and controls in place to prevent modern slavery. This includes assessing the nature of the goods and services provided, the geographical location of operations, and any sector-specific risks that may increase vulnerability to exploitation.

Supplier Audits and Monitoring

Hounslow Carpet Cleaners is committed to monitoring compliance with our standards through proportionate supplier audits and assessments. Where we identify heightened risk, we may carry out more detailed reviews of working conditions, recruitment practices, and labour management processes within the supplier’s operations.

We may request documentation, conduct site visits where practical, and seek evidence of training and awareness on modern slavery within our supply chain. Where gaps or concerns are identified, we expect suppliers to implement corrective action plans within agreed timeframes. Continued non-compliance may result in the review or termination of the business relationship.

Employee Awareness and Reporting Channels

Our employees play a key role in identifying and preventing modern slavery. We aim to raise awareness of the signs of exploitation and the importance of speaking up if something does not seem right. Managers are expected to foster an open culture in which concerns can be raised without fear of retaliation.

Any employee, worker, supplier, or other stakeholder who has concerns about potential modern slavery or human trafficking in our operations or supply chains is encouraged to report these concerns through our established reporting channels. Reports can be made to line managers or senior management, or raised through our internal reporting mechanisms. All concerns will be taken seriously, treated sensitively, and investigated as appropriate.

Risk Assessment and Continuous Improvement

We continually review the potential areas of risk within our business and supply chains. This includes considering the nature of the services we provide, the categories of workers involved, and the countries and sectors from which we procure products and services. We use this assessment to prioritise our actions, focusing our efforts on higher-risk relationships and activities.

We are committed to improving our processes over time, including enhancing due diligence, updating policies and procedures, and providing further guidance and training to employees and suppliers as our understanding of modern slavery risks develops.

Annual Review of This Statement

This Modern Slavery and Human Trafficking Statement is reviewed at least annually to ensure it remains accurate, effective, and reflective of our current practices and risk profile. As part of this review, we evaluate the effectiveness of our actions, consider feedback from stakeholders, and identify areas for further improvement.

Hounslow Carpet Cleaners remains firmly committed to preventing modern slavery in all its forms and to working collaboratively with employees, suppliers, and partners to uphold the highest standards of ethical conduct throughout our operations and supply chains.